At VacHeaven, your privacy is our priority. We are committed to protecting your personal information and ensuring a safe and secure shopping experience.

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Information We Collect:

We may collect the following details when you place an order, create an account, or contact us:

• Name and contact information (email address, phone number, shipping/billing address)

• Payment details (processed securely through Stripe/PayPal – VacHeaven does not store full credit card numbers)

• Order history and purchase details

• Optional marketing preferences (if you subscribe to our newsletter or promotions)

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How We Use Your Information:

We use your information only for legitimate business purposes, including:

• To process and fulfill your orders

• To provide customer support and respond to inquiries

• To improve our products, services, and website experience

• To communicate important updates, promotions, or relevant information (only if you’ve opted in)

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Payment Security:

• All transactions are processed securely through trusted payment providers (Stripe and PayPal).

• VacHeaven never stores your full credit card details.

• Our website uses SSL encryption to protect your data during checkout.

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Sharing of Information

We do not sell or rent your personal data. We may share limited information only with trusted third parties when necessary to complete your purchase, such as:

• Shipping carriers (to deliver your order)

• Payment processors (to verify and complete transactions)

• Service providers assisting with website functionality or fraud prevention

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Marketing & Communication

• You will only receive promotional emails if you opt in to our newsletter or marketing updates.

• You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

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Your Rights:

You have the right to:

• Access the personal data we hold about you

• Request corrections or updates to your information

• Request deletion of your personal information (subject to legal obligations)

• Opt out of marketing communications at any time

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To exercise your rights, please contact us at: Paul.Lane@VacHeaven.com

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Data Protection

We use industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

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📌 Last Updated: September 2025