Terms & Conditions

A legal disclaimer

Effective Date: [06/01/2025]

Welcome to VacHeaven. By using this website, you agree to the following terms and conditions. Please read them carefully.

1. Use of the Website

This website is operated by VacHeaven. Throughout the site, the terms “we,” “us,” and “our” refer to VacHeaven. By visiting or purchasing from our store, you agree to be bound by these Terms & Conditions.

2. Products and Pricing

We offer vacuum products sourced from third-party suppliers. All descriptions, images, and prices are accurate to the best of our knowledge but may be subject to change without notice. We reserve the right to modify or discontinue any product at any time.

3. Orders and Payment

All orders are subject to acceptance and availability. Payment is due at checkout. We reserve the right to refuse or cancel any order at our sole discretion.

4. Shipping

We offer two shipping options:

Standard Shipping (Free): Estimated delivery 10–18 business days
Expedited Shipping ($7.99 CAD): Estimated delivery 5–9 business days

Shipping times are estimated and not guaranteed. We are not responsible for delays once the order has been shipped.

5. Final Sale Policy

All sales are final. We do not accept returns or issue refunds unless the product is damaged or defective upon arrival. If your item arrives damaged, contact us within 48 hours with your order number and photos of the product.

6. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The content on this site is provided for general information only.

7. Limitation of Liability

VacHeaven shall not be held liable for any direct or indirect damages, injury, or loss resulting from the use or misuse of any products purchased from our store.

8. Changes to These Terms

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting.

If you have any questions about these terms, please contact us at support@vacheaven.com

Legal Agreement
By accessing or using VacHeaven.com, you agree to be bound by these Terms and Conditions, in accordance with applicable Canadian laws and regulations, including the Consumer Protection Act (Ontario) and the Competition Act. These terms apply to all users, customers, and visitors of the site. VacHeaven reserves the right to update or modify any part of these terms at any time, without prior notice. Continued use of this website following any updates will constitute your acceptance of those changes. If you do not agree to any portion of these terms, you must not use or access the site or any services provided.

Governing Law
These Terms & Conditions and any transactions conducted through VacHeaven.com shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada. Any disputes arising from the use of this website or its services shall be subject to the exclusive jurisdiction of the courts in Ontario, Canada.