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Privacy Policy

A legal disclaimer

Effective Date: June 2025
Last Updated: June 2025

VacHeaven (“we”, “our”, or “us”) operates VacHeaven.com and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.


 

1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, shipping/billing address

  • Order Information: Product selections, payment method (processed securely by third-party providers)

  • Technical Information: IP address, browser type, device info, and pages visited (via cookies or analytics tools)



     

  • 2. How We Use Your Information

  • We use your information to:

  • Process and fulfill orders

  • Communicate updates, shipping confirmations, or order issues

  • Respond to customer service inquiries

  • Improve our website experience

  • Send promotional emails (only with your consent)

     

  • 3. How Your Information Is Shared

  • We do not sell your information to any third party.

  • We may share your information only with:

  • Dropshipping suppliers (for order fulfillment)

  • Payment processors (e.g., Stripe, PayPal)

  • Email providers (for receipts and customer updates)

  • Analytics platforms (Google Analytics, etc.)

  • These providers are required to protect your information under their own privacy policies.

     

  • 4. Consent

  • When you provide personal information to complete a transaction, verify a credit card, place an order, or arrange for delivery, you consent to our collecting it and using it for that purpose only.

  • You may withdraw your consent for us to contact you at any time by contacting us at:
    📧 support@vacheaven.com

     

  • 5. Access and Correction of Personal Data

  • Under PIPEDA, you have the right to request access to your personal information and correct any inaccuracies. To make a request, email us at:
    📧 support@vacheaven.com

     

  • 6. Security

  • We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

     

  • 7. Third-Party Services and Links

  • Some third-party services (e.g., suppliers or embedded content) may collect data independently. Once you leave our site or are redirected to a third-party website, you are no longer governed by this Privacy Policy.

     

  • 8. Cookies

  • We use cookies to help us remember your preferences, process your cart, and compile aggregate data about site traffic and interactions.

  • You can choose to disable cookies via your browser settings.

     

  • 9. Age of Consent

  • By using this site, you confirm that you are at least the age of majority in your province or territory of residence.

     

  • 10. Changes to This Policy

  • We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon being posted on the website.

     

  • 11. Contact Information

  • If you have any questions about this policy, or want to access, correct, or delete any personal data, contact us at:
    📧 support@vacheaven.com
    🛒 VacHeaven, Toronto, Ontario, Canada

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